Travel information

Great news for travelers flying between Bangkok and Phnom Penh! We are excited to introduce a fantastic baggage allowance promotion starting from March 31st, offering generous allowances for both Economy and Business Class passengers, as well as infants.

Passengers traveling between Bangkok and Phnom Penh in Economy Class will enjoy a baggage allowance of 30kg, while those in Business Class will be entitled to a whopping 50kg. Additionally, infants traveling on this route will have a dedicated allowance of 10kg.

This promotion applies to flights operated by Bangkok Airways and code-share flights bearing the PG flight number. So, whether you're traveling for business or leisure, you can take advantage of this special offer to bring along everything you need without worrying about excess baggage fees.

The promotion is valid for ticket issuance and travel between March 31st and October 26th, 2024. Don't miss out on this opportunity to enjoy extra baggage allowance on your journey between Bangkok and Phnom Penh.

Bangkok Airlines team

Dear our passengers,

We would like to announce that Bangkok Airways will move the check-in counter location from row F, counters F01-F15, to row D, counters D10-D19, at the 4th floor departure hall, Suvarnabhumi airport. The above service counters will open from January 1, 2024.

Passengers who want to speed up the check-in and baggage drop-off process can use the service kiosks in rows D and E.

For more information or need support, please contact through our supporting email reservations@bangkokairlines.org

Bangkok Airlines Team

Fly to Samui with Bangkok Airways from Bangkok (Don Mueang), passengers flying in Economy Class will be provided with the following services free of charge:

- 20 kg Baggage Allowance

- In-flight Meal

- Seat Selection**

Remarks:

**The scope of seat selection on the flight depends on the airfare selected.

Dear our passengers,

We would like to annouce that Siem Reap International Airport (REP) will be terminated at midnight on 15 October 2023. The new Siem Reap Angkor International Airport (SAI) will open on 16 October 2023 onwards. The new airport is away from the city 52 kilometers and taks approximately 1 hour 10 minutes by car.

For more information, please contact us through 24/7 supporting email reservations@bangkokairlines.org

Bangkok Airlines Team

 Travelling to Samui is more convenient with new routes! Direct flight between Bangkok (Don Mueang) - Samui. Start on 29 October 2023

Special base fare ticket starting from 60USSD/flight

Booking Period: Today - 15 December 2023

Travel period : 29 October 2023 - 15 December 2023

Notes:

*This price is for flights on PG450 and PG455 only, conditions apply.

**Limit of selection of seats on flights are subject to prices selected

Dear our passengers,

Referring to the announcement made by The State Secretariat of Civil Aviation (SSCA) of the Kingdom of Cambodia regarding the relocation of Siem Reap International Airport (REP) to Siem Reap Angkor International Airport (SAI), starting from October 16, 2023, onwards, we would like to provide the details as follows:

1. The new international airport has been officially named "Siem Reap Angkor International Airport (where is located in approx. 52 km from Siem Reap town) " by the Royal Government of Cambodia (RGC) and is scheduled to open for operations from 16 October 2023 onwards.

2. The Siem Reap Angkor International Airport has received the official code from the International Air Transport Association (IATA Code) as SAI and from the International Civil Aviation Organization (ICAO Code) as VDSA.

3. All commercial flights of air passengers and cargo that are being operated at the current Siem Reap International Airport (REP) will be transferred entirely and one time only to Siem Reap Angkor International Airport from 00:00 AM (Cambodian Time) on 16 October 2023.

If you need further assistance or information, please kindly contact with our sales team by email at reservations@bangkokairlines.org .

Thank you in advance for your kind cooperation.

Dear our passengers,

Referring to the announcement made by The State Secretariat of Civil Aviation (SSCA) of the Kingdom of Cambodia regarding the relocation of Siem Reap International Airport (REP) to Siem Reap Angkor International Airport (SAI), starting from October 16, 2023, onwards, we would like to provide the details as follows:

1. The new international airport has been officially named "Siem Reap Angkor International Airport (where is located in approx. 52 km from Siem Reap town) " by the Royal Government of Cambodia (RGC) and is scheduled to open for operations from 16 October 2023 onwards.

2. The Siem Reap Angkor International Airport has received the official code from the International Air Transport Association (IATA Code) as SAI and from the International Civil Aviation Organization (ICAO Code) as VDSA.

3. All commercial flights of air passengers and cargo that are being operated at the current Siem Reap International Airport (REP) will be transferred entirely and one time only to Siem Reap Angkor International Airport from 00:00 AM (Cambodian Time) on 16 October 2023.

If you need further assistance or information, please kindly contact with our sales team by email at reservations@bangkokairlines.org .

Thank you in advance for your kind cooperation.

Dear our passengers

We are pleased to announce that starting from October 29, 2023, Bangkok Airways will add flights for Lampang – Mae Hong Son v.v. route on Saturdays and Sundays. The flight details are as below:

For more information, please contact us through 24/7 supporting email reservations@bangkokairlines.org . We are always ready to serve all your requirements.

Bangkok Airlines Team

Dear our passengers,

We would like to inform that Bangkok Airways will operate the route Don Mueang - Samui from 29 October 2023 with a frequency of 3 flights per day.

In addition, Bangkok Airways is currently operating the route Bangkok - Samui with a frequency of 10 flights/day.

For more information, please contact us through 24/7 supporting email reservations@bangkokairlines.org . We are always ready to serve all your requirements.

We would like to announce the new flight service from Lampang – Mae Hong Son starting from 02 August 2023 onwards.  Please see flight details as belows:

We hope to see you on our flights soon!

Announcement for passengers traveling to Hat Yai International Airport During 21 May - 22 June 2023 and 5 - 30 July 2023, a large number of religious Thai Muslims will be traveling to perform Hajj in Mecca, Saudi Arabia. From this annual pilgrimage, the airport will be more active and crowded than usual. So, we'd like to reminds all passengers to arrive early at the airport at least 2 – 3 hours prior to the departure time.

Thank you for reading.

Dear Passengers,

We would like to inform that the direct flights between Samui - Hong Kong will be resumed from 01 July 2023 as below schedule:
 

•  Flight Schedule from Samui to Hong Kong 

- Flight number PG805 | 10:55 - 15:15 hrs. (Tue, Thu, Sat) 

•  Flight Schedule from Hong Kong to Samui 

- Flight number PG806 | 16:15 - 18:35 hrs. (Tue, Thu, Sat)
 

Passengers will have 20kg checked baggage and 5kg hand luggage for Economy class. You also can access to Boutique Lounge* and enjoy our light meals and drinks buffet.
 

*Boutique Lounge is currently available at Bangkok / Chiang Mai / Phuket Airport and Courtesy Corner at Samui Airport.
 

We hope to see you on our flights soon!

Dear Passenger,

On 12 April 2023 – Bangkok Airways Public Company Limited celebrates the Thai New Year 2023 and shares happiness during Songkran Festival by promoting Thai culture and traditions. Flight attendants will wear beautiful modern traditional Thai uniforms in blue color, presenting Thainess and Bangkok Airways’ position as an Asian boutique airline, in order to enhance each passenger in-flight experience to Thai and foreign passengers on April 13, 2023.   

Bangkok Airways modern traditional Thai uniforms for flight attendants showcase the beauty of traditional Thai costumes, adapted to ensure functionality during work. Male flight attendants will wear a contemporary navy jacket with elegant and classic grey jongkraben. Female flight attendants will wear a Chitralada silk blouse and blue  jongkraben with diamond-shaped gold threads, decorated with a sabai cloth with Bangkok Airways’ logo.   

Thank you and we hope to see you on our flights soon.

Bangkok Airlines Team

Dear passengers,

Due to commercial reasons, we would like to announce the suspension of flight services as follows:

Bangkok / 4 February 2022 – Bangkok Airways Public Company Limited announces the temporary suspensions of its Bangkok – Hat Yai (v.v.) from 1 March 2023 and Bangkok – Danang (v.v.) from 1 May 2023 until further notice.  

We are sorry for your inconvenience and please advise to your passenger accordingly. Thank you in advance for your kind cooperation and support.

Should you require more information or assistance, please kindly contact us through our support email reservations@bangkokairlines.org

Sorry for the inconvenience caused. 

Bangkok Airlines Team

Dear passengers,

Due to commercial reason, we would like to announce the suspension of flight services as follows: 

We are sorry for your inconvenience and please advise to your passenger accordingly. Thank you in advance for your kind cooperation and support.

Should you require more information or assistance, please kindly contact us through our support email reservations@bangkokairlines.org

Sorry for the inconvenience caused. 

Bangkok Airlines Team

Dear passengers,

Due to commercial reason, we would like to announce the suspension of flight services as follows: 

We are sorry for your inconvenience and please advise to your passenger accordingly. Thank you in advance for your kind cooperation and support.

Should you require more information or assistance, please kindly contact us through our support email reservations@bangkokairlines.org

Sorry for the inconvenience caused. 

Bangkok Airlines Team

Dear passengers,

Due to commercial reason, Bangkok Airways would like to announce the cancellation of flight services as follows: 

*PG203/204, PG207/208 are remaining operate normally. 

We are sorry for your inconvenience and please advise to your passenger accordingly.  Thank you in advance for your kind cooperation.

Should you require more information or assistance, please kindly contact with our support email at reservations@bangkokairlines.org

We apologise for the inconvenience caused. 

Bangkok Airlines Team

Dear passengers,

We would like to announce the revision of separate ticket check-through service for International to International route and will provide Baggage check-through service for passenger who is holding separate ticket of airlines with concluding MITA agreement with Bangkok Airways. (MITA list as attached)

The connecting time must not be less than 1 hour 15 minutes and not be over the transit without visas time.

Upon check-in, the passenger must state his/her intention to have check-through baggage to his/her destination.

In case their checked baggage weight is more than the baggage allowance for connecting flights, excess baggage fee will be collected from the passenger, according to an individual airline rate announced in ATPCO. Otherwise, the baggage will only be checked to destination on first ticket only.

For more information, please contact us through our 24/7 supporting email reservations@bangkokairlines.org

Bangkok Airlines Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, Bangkok Airways would like to update the flight schedule for routes BKK-TDX v.v. and BKK-HDY v.v. as follows: 

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear passengers,

Bangkok Airways PCL, to celebrate the Loy Krathong Festival 2022 by serving a special Thai traditional dessert menu, ‘Bua Loy’ (Floating Lotus) or taro glutinous rice ball with young coconut in coconut milk specially created by the Bangkok Air Catering (BAC). This special dessert menu will be served to all passengers of Bangkok Airways, both domestic and international, traveling with the airline on the 8^th of November 2022.

For more information, please contact us through our 24/7 supporting email reservations@bangkokairlines.org .

Bangkok Airlines Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, we would like to update the Bangkok Airways flight schedule for route BKK-PNH v.v. PG939/930 as follows: 

Passengers affected by this announcement please contact us through our 24/7 supporting email: reservations@bangkokairlines.org  for further support.

We apologise for the inconvenience this may cause.

Bangkok Airlines Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, we would like to update the flight schedule for routes BKK-TDX v.v. and BKK-HDY v.v. as follows: 

We apologize for the inconvenience this may cause. 

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear passengers,

We would like to announce that Bangkok Airways is back to service direct flights from Chiang Mai to Krabi 3 days per week (Wednesday/Friday/Sunday) starting from 30 October onward.

Flight schedule from Chiang Mai to Krabi (one trip) as follows: PG246 Time 11:50 - 13:45 AM.

When traveling with Bangkok Airways, all budget-class passengers will get these services free of charge:

- Load 20 kg each bag.

- Enter the Passenger Lounge Boutique Lounge* with pre-boarding snacks and drinks.

On-the-flight food service

-  Select an early seat**

Note:

*Only for Suvarnabhumi Airport / Chiang Mai / Phuket / Samui (Samui Airport provides snack and beverage corner)

**The range of seat selection on the flight is based on the selected price.

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear passengers,

Referring to Bangkok Airways’ previous announcement on 30 MAY 2019, we regret to inform you that it is terminated the service immediately for all cases of Passenger and Baggage checking-through for passengers holding separate tickets on International and Domestic routes. It is effective immediately for all passengers with connecting flights to/from other airlines and whose tickets are issued separately (separate tickets).

Passengers holding separate tickets necessary to check in with each airline individually and please advise the passenger accordingly.

We apologize for the inconvenience caused.  Your kind understanding is highly appreciated.

Bangkok Airlines Team

Dear passengers,

Bangkok Airways has updated its schedule to operate the route from Phu Quoc to Bangkok and connecting flights to Thai international and domestic destinations from October 31, 2022, details as follows:

I. Flight schedule Phu Quoc - Bangkok

II. Flight schedule Phu Quoc - Bangkok and connecting flights to Thai domestic destinations:

III. Flight schedule Phu Quoc - Bangkok and connecting flights to international destinations:

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear passengers,

We are pleased to announce the Bangkok Airways schedule to operate a route from Phu Quoc to Bangkok from October 31, 2022 with a frequency of 4 flights/week as follows:

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We would like to announce that Thailand will permit an extended length of stay for foreign tourists between October and March in a bid to support its economic recovery as pressures from Covid-19 ease.

Foreigners from 18 territories coming to Thailand under the visa-on-arrival category will be allowed to double their length of stay for up to 30 days, Mr Taweesilp Visanuyothin, a spokesman for Thailand's main Covid-19 task force said Friday (Aug 19).

Those from more than 50 places, including Singapore, that currently get 30 days will be able to stay for up to 45 days.

Thailand is hoping rising tourist arrivals will help boost its economic growth this year, even though the pace is still expected to be the lowest in South-east Asia.

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We strongly recommend that you should check for updated notices or regulations issued by the local/city governments of both your departure and destination points to ensure that the requirements under such restrictive measures are met, especially when it is close to the traveling date, as notices or regulations can be updated at any time between the date of booking and the date of departure.

You can refer to the links specified below for each destination:

1. For international flights to Bangkok: 

https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions

2. For domestic flights: As a tourist arriving in Thailand, once you’ve cleared the required entry formalities the same travel rules for domestic travel will apply to you as they do for Thai travelers and those who live in Thailand. No additional Covid testing is required for domestic travel in Thailand. In some cases, there may be temperature checks before boarding public transport and visitors should wear a face mask where required.

3. For international flights departing from Thailand to other countries:

- Arriving to Hongkong: https://www.coronavirus.gov.hk/eng/index.html

- Arriving to Maldives: https://imuga.immigration.gov.mv/ethd

- Arriving to Myanmar: https://www.dca.gov.mm/

- Arriving to Singapore: https://safetravel.ica.gov.sg/

- Arriving to Vietnam: https://xuatnhapcanh.gov.vn/en

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

Below is Thailand Entry Requirements as of July 30, 2022:

- Thailand Pass registration is no longer required for all travelers since July 1, 2022.

- Travelers entering Thailand will only be required to show Proof of Vaccination or COVID-19 test results for the unvaccinated.

- Travel Insurance is highly recommended to have comprehensive travel insurance when you travel to Thailand.

- Before you travel to Thailand, you should buy travel insurance that will protect you for your entire trip and book your hotel stay to get the best deals and rates.

1. Passport and Thai Visa

Foreigners may travel to Thailand without a visa.

There are 64 countries eligible to enter Thailand visa-free under the Visa Exemption program and Bilateral Agreement allowing travelers to stay up to 30 days, 90 days or 14 days.

There are also 19 countries eligible to enter Thailand without visa under the Visa On Arrival program allowing the travelers to stay up to 15 days. The fee of 2,000 THB has to be paid on arrival at the airport and fill out the TM88 Visa on Arrival form.

For both Visa Exemption and Visa On Arrival, the traveler must possess a passport validity for 6 months or in some cases, it must be valid for at least 30 days after the trip.

Travelers who are not eligible for the Visa Exemption and Visa on Arrival programs must apply for a Thai visa prior to coming to Thailand. Application for Thai visa can be done online or in person at the Thai embassy or consulate in the country of departure of the applicant.

2. Proof of Vaccination or COVID Test

Since July 1, 2022 travelers are no longer required to register for the Thailand Pass. Travelers may now freely travel to Thailand as long as they possess a Proof of Vaccination or a pre-departure COVID test. Travelers who are fully vaccinated may print out a copy of the proof of vaccination, or vaccination certificate or show a digital copy of their proof of vaccination.

Travelers must be fully vaccinated and a vaccine booster is not required. Children who are unvaccinated but traveling with a vaccinated adult do not need to show any COVID test. Travelers who are unvaccinated are required to undergo a mandatory pre-departure COVID test within 72 hours before departure from the country of origin or departure.

The COVID test may be an RT-PCR test or a professional ATK (RAT) antigen test. The COVID test result must be negative or non-reactive and the COVID test result document must state the name of the traveler, date and time of the test and the type of the test performed. Children who are unvaccinated traveling with an unvaccinated adult must also undergo a COVID test.

3. Buy Travel Insurance for Thailand

Foreign travelers should buy Travel Insurance when traveling to Thailand or Asia in general.

You may use your own health insurance purchased from your own country or it is recommended to purchase from an insurance company in Thailand such as AXA Insurance Thailand.

4. Hotel Booking or Proof of Address

Foreigners arriving in Thailand are normally required to provide an address in Thailand. Travelers may provide private accommodation such as a house or apartment. For travelers who opted to stay in hotels must book a hotel in advance.

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear passengers,

We would like to announce that Bangkok Airways will resume the flight Bangkok - Yagon from 01 August 2022 onwards and the details as follows:

To prevent the spread of COVID-19:

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

2. Consumption of personal food and drink is not allowed onboard.

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

Should you require more information, please contact our supporting email reservations@bangkokairlines.org .

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We would like to annouce that Bangkok-Maldives v.v., Bangkok – Siem Reap v.v., and Bangkok – Da Nang v.v. will be resumed the flight operation with the details as follows:

To prevent the spread of COVID-19:

- All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

- All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

Should you require more information, please contact our Sales team.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear our passengers,

We would like to announce PG new flight service from Bangkok to Hat Yai v.v. and Samui to Hat Yai v.v.  The flight details  starting from 16 July 2022 onwards will be as follows:

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Consumption of personal food and drink is not allowed onboard.
3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Dear our passengers, 

We would like to announce that Bangkok-Maldives v.v., Bangkok – Siem Reap v.v., and Bangkok – Da Nang v.v. will be resumed the flight operation with the details as follows:

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Dear our passengers, 

Due to the increasing travel demand and flight frequency during the first quarter of 2022, Bangkok Airways are launching the “Self-Service Check-in Kiosk” to better accommodate its passengers. Passengers can enjoy the convenience of obtaining their boarding passes or baggage tags issued from a check-in kiosk. The self-service check-in kiosks will be available at Bangkok (Suvarnabhumi), Samui airport and Krabi airport, from 1 May 2022 onwards. 

Passengers who travel from Suvarnabhumi Airport can enjoy the self-service check-in kiosks in three simple steps: Check-in and get the boarding pass; Print the baggage tag; Stick the sticker tag on the baggage. Then passengers bring their baggage to the self-drop counter at row D and E on floor 4 of Suvarnabhumi airport, which will be open between 12 hours to 50 minutes prior to departure time. 

However, the self-service check-in kiosks cannot be used for international flights, chartered flights, or for passengers requiring special assistance. Additionally, passengers holding special fare tickets such as students, university lecturers government personnel, and members of the Thai Chamber of Commerce are still required to present relevant documents at check-in. 

For more information, passengers can contact us through our 24/7 supporting email: reservations@bangkokairlines.org for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear value passengers,

We would like to announce that from May 22 onwards, passengers can enjoy the convenience of obtaining their boarding passes or baggage tags issued from a check-in kiosk at Bangkok (Suvarnabhumi), Samui airport, and Krabi airport.

Passengers who travel from Suvarnabhumi Airport can enjoy the self-service check-in kiosks in three simple steps: Check-in and get the boarding pass; Print the baggage tag; Stick the sticker tag on the baggage. Then passengers bring their baggage to the self-drop counter at rows D and E on floor 4 of Suvarnabhumi airport, which will be open between 12 hours to 50 minutes prior to departure time. 

However, the self-service check-in kiosks cannot be used for international flights, chartered flights, or for passengers requiring special assistance. Additionally, passengers holding special fare tickets such as students, university lecturers government personnel, and members of the Thai Chamber of Commerce are still required to present relevant documents at check-in. 

For more information, please contact us through our 24/7 supporting email: reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear our passengers,

As respects with new announcement from Thai Government and CCAS New Policy to terminate Test & Go scheme from 01 MAY 2022 onwards, in relation to the Sandbox model for Phuket and Samui, Bangkok Airways would like to announce the termination of Sealed flight service for flight number PG5xxx series and the usage of the regular scheduled flight accordingly. 

Effective from 1May22 until further notice:

Thank you in advance for your kind cooperation. 

Bangkok Airlines TEAM

Dear our passengers,

We would like to inform that Bangkok Airways will resume the flight Chiang Mai - Samui v.v since 01 July 2022 and the details are as follows:

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 

2. Consumption of personal food and drink is not allowed onboard. 

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Thank you in advance for your kind cooperation. 

Dear our value passengers,

We would like to announce that Bangkok airways now offers VTL (Vaccinated Travel Lane) flights from Samui to Singapore, to facilitate passengers who are fully vaccinated with no quarantine upon arrival in Singapore.

Currently, Bangkok Airways offers 3 VTL flights per week (Monday, Thursday and Sunday) from Samui to Singapore and frequency will be increased to a daily service from 1 July 2022 onwards:

Thailand has been included in Singapore's Vaccinated Travel Lane (VTL), allowing entry without quarantine for fully vaccinated passengers.  

Fully vaccinated arrivals from Singapore to Thailand, both Thai nationals and foreign travelers, may enter the Kingdom without quarantine by presenting a compliant COVID-19 test result, registering on the Thailand Pass system (at least 7 days prior to departure).

For more information and reservations, please contact us throught our 24/7 supporting email: reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear our passengers,

Bangkok Airways would like to update our Vaccine Travel Land (VTL) Flights between Ko Samui and Singapore with requirements as below:

Vaccination requirements for VTL flight 

Travellers must meet the following vaccine requirements: 

• Be fully vaccinated against Covid-19 with any vaccine in WHO-EUL vaccine. 
• At least 14 days prior to arrival in Singapore. 
• Vaccine certificate (hard copy or digital/electronic form, contains a QR code for verification) in English issued by Singapore or the VTL country. 

A list of all accepted vaccination certificates can be found in https://safetravel.ica.gov.sg/vtl/faq#QRcode 

Provide a negative result from a professionally administered Covid-19 PCR or ART test taken within 2 days prior to departure to Singapore. 

Children aged 12 and below (as of calendar year) are exempted from these vaccination requirements, but must be accompanied by a fully vaccinated traveller on the VTL flight. 

In the case of recovered from COVID-19 and proof of vaccination date of the final dose should be at least 28 days after the passenger first tested positive for COVID-19, as shown in the recovery certificate or discharge memo. 

Vaccinated Travel Pass (Air) (VTP) 

Long-Term Pass who also holds a Work Permit (“WP/LTPH”) is required to provide a valid VTP (Air) in order to board a VTL flight. The following WP/LTPH is not currently allowed to enter Singapore under the VTL (Air): 

• A non-Malaysian male WP/LTPH who is employed in the Construction, Marine Shipyard and Process sector; 
• A WP/LTPH who will be residing in a dormitory in Singapore, 

All other holders of a Long-Term Pass are not required to provide a valid VTP (Air) in order to board a VTL flight. 

Short-term visitors and work permit holders must apply for a Vaccinated Travel Pass (VTP) online between 3 and 60 days prior to their intended flight date for entry into Singapore. Children aged 12 and below (as of calendar year) are exempted. 

Singapore citizens and permanent residents are not required to apply for a VTP. If vaccinated overseas, they can attach their overseas vaccination certificates when submitting their SG Arrival Card e-Service at https://eservices.ica.gov.sg/sgarrivalcard for immigration process. Permanent residents must also ensure they hold a valid re-entry permits. 

Testing requirements for VTL flights 

Travellers entering Singapore will be required to take the following Covid-19 tests: 

A professionally administered PCR or ART test (reference, https://safetravel.ica.gov.sg/vtl/faq#PDT) within 2 days of the flight departure. All pre-departure test result memos must state: 

• Traveller’s name. 
• Either date of birth or passport number as stated in the passport. 
• Date and time where the test was taken, as well as the name of the testing institution. 
• Negative test result in English. 

Handwritten test results are not accepted. 

Infants aged two years and below (as of calendar year) are similarly exempted from all Covid-19 tests. 

Other requirements for VTL flights 

Short-term visitors must purchase travel insurance, with a minimum coverage of S$30,000 for Covid-19-related medical treatment and hospitalisation costs, prior to travel to Singapore. 

All visitors must use the TraceTogether app (https://www.tracetogether.gov.sg/) in Singapore to facilitate contact tracing. After leaving Singapore, the "TraceTogether" app data must be kept for 21 days. 

Find out VTL with these infographics: 

• Guide for Singapore citizens or permanent resident Learn more 
• Guide for short-term visitors or Long-Term Pass holders. Learn more 

Transit passengers 

Travellers transiting in Singapore are eligible for VTL flights if they meet the following requirements: 

• Be fully vaccinated against Covid-19. 
• Hold a valid vaccination certificate in English issued by any country. 

If you have any questions,  please contact us throught our 24/7 supporting email:reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

Dear our passengers,

We would like to inform that Thailand Pass system will suspend all new applications for the Test and Go and Sandbox Programs (except Phuket Sandbox), starting from 00.00 hrs. on 22 December 2021 until further notice.

1. Applicants who have received their Thailand Pass QR Code can enter Thailand under the entry program they have registered and been approved.

2. Applicants who have registered, but have not received their QR Code must wait for their Thailand Pass to be considered / approved. Once approved, they can enter Thailand under the scheme they have registered and approved.

3. New applicants will not be able to register for Test and Go and Sandbox measures (except Phuket Sandbox). Thailand Pass will only accept new applicants seeking to enter Thailand under Alternative Quarantine (AQ) or Phuket Sandbox only.

4. Passengers who will arrive in Thailand under Test and Go and Sandbox Programs must undergo their 2nd COVID-19 test using the RT-PCR technique (not ATK self-test) at government-designated facilities (no additional cost).

For more details, please visit the Thai Embassy website or click this LINK

It is the passenger's responsibility to check the travel requirements of both the destination and departure country before booking the ticket.

We will not be responsible in the event that you are unable to fly booked flight due to failure to meet travel requirements.

Thank you in advance for your kind cooperation.

Under the spread of the new Omicron variant, the travel regulations of the countries/local will change frequently. Passengers advised to re-check the requirements/notices update by the local/city authorities of the point of entry before flying to ensure that the requirements under the restrictive measures are met. International passengers flying to Thailand should contact the relevant embassy to check travel requirements before booking your tickets.

Dear our value passenger,

We would like to announce the baggage allowance privilege on Bangkok – Phnom Penh v.v., with all tickets issued on PG document as follows: 

Remark: Please be well aware of portioning travel that NOT break journey such as PNHBKKCNX will apply 20kg for whole journey as per normal process.  

For all other PG routes and codeshare flights which PG as Marketing Carrier, standard baggage allowance remains unchanged.

Should you require more information or assistance, please kindly contact us throught our 24/7 supporting email:reservations@bangkokairlines.org

Thank you for your kind continuous support.

Bangkok Airlines TEAM

Dear our passengers,

The resumed services between Bangkok (Suvarnabhumi) and Phnom Penh (Cambodia) are operated by an Airbus A320 aircraft, starting with four flights per week (Monday, Wednesday, Friday, and Sunday) and will be increased to a daily flight from 16 December 2021 – 26 March 2022. The outbound flight PG931 departs Bangkok (Suvarnabhumi International airport) at 08.50hrs. and arrives at Phnom Penh International Airport at 10.05hrs. The inbound flight PG932 leaves Phnom Penh International airport at 10.55hrs. and arrives Bangkok (Suvarnabhumi International airport) at 12.10hrs.

Bangkok Airways strictly follows precautionary measures against the COVID-19, including disinfecting and cleaning key areas such as check-in counters and passenger lounges. The airline's precaution and prevention plans follow the standards and guidelines of the Department of Disease Control, the Ministry of Public Health, and The Civil Aviation Authority of Thailand (CAAT).

Thank you in advance for your kind cooperation.

Best regards,

Dear our passengers,

We would like to announces that Bangkok Airways will resume two more of its domestic services which are Phuket – U-Tapao (starting from 2 December 2021 onwards) and Samui – U-Tapao (starting from 15 December 2021 onwards).

The resumed service between Phuket and U-Tapao will be operated by an ATR72-600 aircraft, starting with three flights per week while the resumed service between Samui and U-Tapao will be operated by an ATR72-600 aircraft, starting with three flights per week as follows:

The resumed services between Phuket – U-Tapao and Samui – U-Tapao in December will make it a total of 12 destinations the airline operates which are; 

1. Bangkok – Samui (v.v.)
2. Bangkok – Chiang Mai (v.v.)
3. Bangkok – Phuket (v.v.)
4. Bangkok – Lampang (v.v.)
5. Bangkok – Sukhothai (v.v.)
6. Samui – Phuket (v.v.)
7. Samui – Singapore (v.v.)
8. Bangkok – Trat (v.v.)
9. Phuket – Hat Yai (v.v.)
10. Bangkok – Phnom Penh (v.v.)
11. Phuket – U-Tapao (v.v.) (Starting from 2 December 2021 onwards)
12. Samui – U-Tapao (v.v.) (Starting from 15 December 2021 onwards)

Bangkok Airways strictly follows precautionary measures against the COVID-19, including disinfecting and cleaning key areas such as check-in counters and passenger lounges. The airline's precaution and prevention plans follow the standards and guidelines of the Department of Disease Control, the Ministry of Public Health, and The Civil Aviation Authority of Thailand (CAAT). 

Thank you in advance for your kind cooperation.

Best regards,

Dear our passengers,

We would like to announce that, Bangkok Airways will resume its 5 routes including Bangkok - Samui, Bangkok - Chiang Mai, Bangkok - Phuket, Bangkok - Sukhothai and Bangkok - Lampang, starting from September 1, 2021 onwards. .

The flight schedule of the resumed sectors will be as follows:

In addition to that, the airline continues to support Thailand’s re-opening projects which are Phuket Sandbox and Samui Plus by offering the following services;

• Bangkok – Samui (v.v.) (sealed-route flights) which accommodate transit/transfer international passengers, connecting from Bangkok (Suvarnabhumi) to Koh Samui (2 flights per day)
• Samui – Singapore (v.v.), available 3 flights per week (Monday, Thursday and Sunday)
• Samui – Phuket (v.v.) available 5 flights per week (Monday, Wednesday, Friday, Saturday and Sunday)

Thank you in advance for your kind cooperation.

Best regards,

Dear our valuable passengers,

In order to prevent the spread of the Covid-19 epidemic and protect public health, we would like to inform passengers a decrease in flight frequency as well as and flight termination on certain domestic and international routes as follows:

1/ The following flights will be cancelled from the winter schedule:

2/ The following flights will be cancelled from the summer schedule:

3/ The following routes will be suspended until further notice:

Passengers owned confirmed tickets belong to above journeys and booked tickets via our website, please contact through our 24/7 supporting email: reservations@bangkokairlines.org  for rebooking/rerouting or refunding and further support.

Passengers are also encouraged to access our website regularly to receiving the most updated information.

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Bangkok Airlines TEAM

Dear our valuable passenger,

In order to provide the best support for passengers under the circumstance that COVID-19 is greatly affecting travel services, we would like to inform passengers about the ticket handing procedure for all routes booking on/before 21 February 2020 to/from Koh Samui-Singapore/Hongkong/Malaysia and to/from Bangkok-PG all Vietnam routes only:

• For FIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for tickets issued on/before 21 Feb 2020 with traveling period until 30 April 2020.
• For GIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for reservation/deposit made/paid on/before 21 Feb 2020 with traveling period until 30 April 2020.
• For refund Arrangement: Passengers are allowed to refund with applied refund fee for Non-refundable ticket issued on on/before 21 Feb 2020 with traveling period until 30 April 2020

If you booked tickets via our website and your flight is one of above, please contact through our 24/7 supporting email: reservations@bangkokairlines.org  for rebooking.

Bangkok Airlines TEAM

Dear our valuable passenger,

The most attractive fares for popular domestic and international trips to and from Samui are waiting for passengers!!!!

Fares for domestic routes between Bangkok - Samui; Chiang Mai - Samui; Phuket- Samui; Krabi - Samui and Pattaya (Utapao) - Samui only from 108 USD /one way (excluding taxes and fees).

For international flights, fares for Hong Kong - Samui route only from 383 USD / one way; the Singapore - Samui route only from 136 USD / one way and the Kuala Lumpur - Saimui only from 269 USD / oneway. These fare exclude taxes and fees.

Don't miss this opportunity, quickly select your itinerary and book now as the promotion only applies when booking between February 10, 2020 and March 31, 2020 and applies to traveling time from 20-30 Jun 20; 1 Sep 20 - 15 Dec 20.

For more details about this super promotion, please visit our website https://bangkokairlines.org/ or contact us through our 24/7 supporting email: reservations@bangkokairlines.org

Bangkok Airlines TEAM

Dear Passengers,

We'd like to inform that all flights for traveling within Thailand Territory will not be affected by the Corona Virus 2019 Pneumonia. 

Ticket change, cancellation or refund request should follow our Fare Rules and Regulations based on your original booked ticket class.

International flights from/to Hong Kong are operating as normal.

If you have any request in regards to cancellation/refund/reroute on this route, kindly email to our 24/7 supporting email address: reservations@bangkokairlines.org

Important Note:

We're only able to support tickets which were issued through our website. For others, kindly contact where you purchased your tickets for direct support.

Thank you & We wish you all the bests.

Bangkok Airlines

New year has come. Let's enjoy your time with Bangkok Airlines to Northern Thailand where the nature meets up our soul or detox yourself in Krabi, Samui, Phuket, Trat...with beaches, sand and sun.

Ticket price is always better than what you could imagine.

Vitsit our website, search and book your ticket as soon as possible to grab the best deals available now.

https://bangkokairlines.org/

Thank you for being with us.

Have a good time!

Bangkok Airlines

Dear Passengers,

Please be advised that all Electronic Devices with recalled Lithium Battery (Effective from 15 November 2019 onward), which are equipped with lithium battery under recall list must be carried on board in hand luggage and switched off at all times for flights traveling to and from Vietnam's destinations.

We'll keep you updated if any changes.

Thank you & Have a good time with us.

Bangkok Airlines TEAM

Bangkok Airlines have newly introduced their promotion for all direct flights from Bangkok to the beach destinations in Thailand such as Phuket, Krabi, Samui, Trat. Price ranges from USD82 (oneway) to USD235 (round trip) with full services.

Ticket price is also inclusive of 20kg checked baggage and 5kg hand baggage.

Booking period: Until 31 December 2019

Traveling period: After 01 December 2019

Ticket conditions: Valid on PG's flights only.

Change: accepted with fees

Cancellation & Refund: not accepted.

New Year 2020 is the best time for relaxing and enjoying after a whole year working hard in 2019. Why don't you try to fly to a new and totally different destination named as Phu Quoc - a famous beach city in Vietnam.

Ticket price is cheap with 20kg checked bagagge and 5kg hand bagagge, hotel is in your budget, beach activities and good foods are all around after few clicks.

Don't miss it!

Please visit our website: https://bangkokairlines.org/ to grab the best deals available now and if there's any question, our 24/7 supporting email is by your side: reservations@bangkokairlines.org

Booking time: Until 31st December 2019

Travel Time: After 1st December 2019

Baggage allowance: 20kg checked baggage and 5kg hand baggage for each passenger is inclusive in the ticket price.

It's great chance for all passengers to grab one of our Year-End Sale deals from domestic flights: Bangkok to Samui, Bangkok to Phuket, Bangkok to Trat...to international flights to famous beach cities in Vietnam: Nha Trang, Da Nang and Phu Quoc or other countries: Hong Kong, Singapore, Mandalay (Myanmar), Male (Maldives)...

Ticket price is inclusive of 20kg checked baggage and 5kg hand baggage.

Please visit our website: https://www.bangkokairlines.org/ for more information or email to reservations@bangkokairlines.org  to receive our best support as always.

Thank you & Have a nice day!

Bangkok Airlines TEAM

Bangkok Airways recently announce that they will stop operating The Boutique Lounge at Siem Reap International Airport (Cambodia) from 10th December 2019.

We're so sorry for this inconvenience caused due to this closure.

Bangkok Airways and Emirates Airlines have newly collaborated on its frequent flyer programmes, effective from 5 November 2019 onwards to expand the benefits that members of Bangkok Airways FlyerBonus and Emirates Skywards can enjoy, complementing the successful codeshare partnership that the two airlines have shared since 2015.

It's a great news for whom wish to travel on the direct flight from Bangkok (Thailand) to Sihanoukville (a lovely beach city in Cambodia) from 10th January 2020.

Services: free meal provided, free Boutique Lounge access before boarding your flight, free seat advance selection and 20kg checked bagagge inclusive.

Ticket price is around USD138 (inclusive of all taxes and fees) for one way and USD275 for round trip.

Book now and enjoy what you've been expected.

It's beach time and it's great chance to enjoy your trips with Bangkok Airlines during this period to Pattaya, Phuket, Koh Samui, Phu Quoc, Da Nang,...

Book and travel now.

Bangkok Airlines has been newly named as 2020 Five Star Major Airline by APEX - the Airline Passenger Experience Association - a non-profit membership trade association dedicated to improving the entire airline passenger experience.

This recognition is another great encouragement for this firm to continue their business with better services.

Dear Passengers,

Please be informed that from 1st of October 2019 onward, Bangkok Airlines will stop operating the route from Hanoi to Chiang Mai and Chiang Mai to Hanoi.

If you've booked and paid for this route, kindly choose below options:

1. Get fully refund

2. Change to direct flight operating by Air Asia

3. Change to code-share flights between Bangkok Airlines and Vietnam Airlines (Hanoi - Bangkok then Bangkok - Chiang Mai and return)

For further inquiry/information/support needed, kindly email to reservations@bangkokairlines.org

On 17th April 2019, Bangkok airlines are proudly to be awarded the Super brands Thailand 2018.

This Award was voted and recognized by consumers/passengers throughout Thailand, marketers and journalists and a final vote was made by Super brands council of judges from a list of over 500 leading organizations in Thailand.

For over 50 years of operation, Bangkok Airlines has always try to make every flight a perfect journey for each passenger by its high quality services and attempt to enhance the brand value quality have made Bangkok Airlines one of the most recognized brands in Asia.

Bangkok Airlines' BOD and airlines' pilots have just welcomed its brand-new ATR72-600 aircraft at Suvarnabhumi Airport. This ATR model 72-600 is designed with 70 seats and have a modern flight control system that displays all digital systems. All seats are furnished to ensure comfortable with an overhead luggage compartment that is larger than ever. This new ATR72-600 aircraft will be used to for Chiang Mai hub.

Currently, Bangkok Airlines’ fleet consists of 41 aircrafts; 4 ATR72-500s, 12 ATR72-600s, 16 A319s and 9 A320s.

To celebrate Songkran Festival or Thai New Year 2019 and support of the preservation of Thai culture, Bangkok Airlines' flight attendants will dress in traditional Thai costume on 13 April 2019. The airline will also serve special Thai desserts on all PG flights during 13 - 16  April 2019.

Thousands of passengers are stranded in Thailand after Pakistan closes airspace due to high tensions with India. All flights from/to Frankfurt, Munich, London, Paris, Brussels, Vienna, Milan, Stockholm, Copenhagen, Zurich... had been rescheduled.

Passengers are recommended to contact with the booked airlines to find alternative flights or cancel their trips. A Help Centrel has been set up for stranded passengers at Suvarnabhumi International Airport while the airlines find other routes to keep their flights operated.

For more information or supports, please email to us at reservations@bangkokairlines.org  within 24 hours prior to your departure time.

Trump and Kim Summit is holding in Hanoi from 26 to 28 February 2019.

All passengers are recommended to arrive to the airport at least 3 hours prior to your departure time for check-in and boarding due to the high volume of travelers during this period and high alert of security.

For further information or supports, kindly email to reservations@bangkokairlines.org  within 24 hours.

Dear Sir/Madam,

Please be advised that all flights to and from Samui Airport resume as normal from 5th January 2019 and extra flights from Bangkok to Samui have been added to assist affected passengers from tropical storm “Pabuk”.

For more information, kindly email to reservations@bangkokairlines.org

Thank you & Have a nice day!

Dear Passengers,

Please be advised that all Bangkok Airlines' flights from and to Koh Samui Airports will be cancelled on 4th January 2019 due to the tropical storm Pabuk moving towards southern region of Thailand during 4th and 5th January 2019.

Passengers may rebook your flights without fees and charges.

Kindly email to reservations@bangkokairlines.org for more information or if you're at the airport, please check with the staffs at the Last Minutes Counter for further supports.

We apologize for any inconvenience caused and seeking for your understanding.

Thank you & Have a nice day!

Dear Value Passengers!,

It's now but not other time to grab the best deals for your Beach Time in Koh Samui, Thailand. Ticket price is cheap enough to throw away any consideration about your budget, food is inclusive, seat advance selection is allowed, 20kg checked baggage included...so what else do you wish?

Details are as following for your references:

Bangkok Airlines is proudly to be recognized as Skytrax The world's Best Regional Airline 2018 & Skytrax Best Regional Airline in Asia 2018

It's great news for those who wants to explore Lan Na Thai - The Kingdom of Northern Thailand because the Biggest Promotion of the year 2018 is coming up.

Ticket price for one way is ranging from USD83 - USD155 with below details:

1. Domestic

2. International

3. Conditions

Checked Baggage

• Economy Class : 20 kg for adult and child; 10 kg for infant.
• Premium Economy : 30 kg for adult and child; 10 kg for infant.
• Blue Ribbon Class (Business Class) : 40 kg for adult and child; 10 kg for infant.
• Excess Baggage Rate Charge :
  • Domestic : THB 90/kg/sector will be applied (effective from 1 July 2017 onwards). 
  • International: Please check below table for more information, it's effective from 1 July 2017 onwards)

• One checked baggage maximum weight is 32 kilograms. If baggage weight exceeds 32 kilograms per one piece, the baggage must be re-packed.
• Sports equipment is accepted as checked baggage as part of your standard baggage allowance. Any exceeded weight shall be assessed at the Excess Charge rate above.

Hand Baggage

Each passenger (adult and child - except infant) is allowed for 5kg with below dimension:

I - Domestic Promotion to ASEAN Destinations

Final Fare for One-way ticket only.

* 30 days advance purchase required.
** 7 days advance purchase required.

1. Boutique Lounge Bangkok (Domestic)

• Services Hour: 04:30 – 22:00
• Location: Concourse A, Level 2 (Opposite Gate A3)

Lounge Facilities

- Free wifi

- Computer

- Snack and Drink

- Newspaper and Magazine

- Television

- No smoking

Conditions

- Pets & outside food are not allowed.

2. Blue Ribbon Lounge

Blue Ribbon Club is exclusively created by Bangkok Airlines to serve the business class from your arrival at our check-in counter to your arrival at your destination;

1. Check-in: Members of our Blue Ribbon club have exclusive access to Blue Ribbon Check-in counter in order to hasten the check-in process. Blue Ribbon Club members also receive and extra 10 kilograms baggage allowance.

2. Convenience & Passport control: As part of our Blue Ribbon Club exclusive and personalized service, our staff will always be on hand to assist you in order to make your travels more comfortable and enjoyable.

3. Lounge: Relax in style and comfort at our personal Blue Ribbon Club passenger lounge. Enjoy complimentary snacks and refreshments, as well as surf the internet, free-of charge, from one of our computer terminals.

4. Seating: Enjoy wide and spacious seating with plenty of leg room when traveling with our Blue Ribbon Club. This is a place where you can relax, or catch up on work with ease.

5. Menu:  With our Blue Ribbon Club menu, you will enjoy a variety of savory menu selections ranging from thai, asian, and Western dishes. Complimentary wine and champagne are also available.

Members of our FlyerBonus frequent flyer program will receive extra mileage when flying with Blue ribbon Club. Go ahead and treat yourself to more of the great perks that Bangkok Airlines has to offer.

Notes:

Premium Class is only offer in selected routes: BKK-PNH; BKK-VTE; Samui – Kul; Samui – Sin; BKK-Yangon

Premium Economy seats offer single aisle configuration with 2 seats on each side from row 1 - 3 leaving middle seat empty to provide more convenient space for passengers as center armrest and table. Premium Economy provides seat pitch of 31 inches and 19.83 inches wide.

Passengers will have chance to enjoy selected in-flight menu and will be entitled to privileges including a separate Blue Ribbon check-in counter, 30kg baggage allowance, Blue Ribbon lounge, priority boarding, priority baggage claim and earn 1.2x points on FlyerBonus program.

Bangkok Airlines introduces “Premium Economy” service on the following routes:

1. Samui to Singapore : round trip starts from USD752;

Services on listed flights: PG963; PG964;

Price is excluding of taxes and surcharges.

2.Bangkok to Vientian: round trip starts from USD385;

Services on listed flights: PG943; PG944; PG949; PG940;

Price is excluding of taxes and surcharges.

3. Bangkok to Yangon: round trip starts from USD460;

Services on listed flights: PG931; PG932; PG933; PG934; PG935; PG936; PG707; PG708.

Price is excluding of taxes and surcharges.

4. Bangkok to Phnom Penh: round trip starts from USD440;

Services on listed flights: PG701; PG702; PG703; PG704; PG705; PG706; PG707; PG708.

Price is excluding of taxes and surcharges.

5. Samui to Kuala Lumpur : round trip starts from USD590;

Services on listed flights: PG951; PG952;

Price is excluding of taxes and surcharges.